Our Delivery Policy

  • Quick delivery: We aim to despatch and deliver your order to you as quickly as possible.
  • Delivery Method and Labelling: Your selections will be delivered to your door via Courier or if an international delivery via New Zealand Post International Air.
  • No Signature Required: All deliveries will not require a signature unless specifically stated by you.  
  • Despatch Notification: We will notify you by email when your order has been despatched.
  • Delivery Times: We aim to deliver within 7 days if your item is in stock.  All back orders will be delivered within 21 days unless personally notified.


Returns and Warranty

Buy with confidence that the products we supply are covered by Clarksons or Manufacturers Warranties.


Request a return with our RMA request form  

Please complete this form with as much detail as possible this helps us with a speedy return.

You will received a EMail confirmation with the details you supplied and we will be in contact shortly with a RMA Approval.

Do not send the goods until you receive this approval.


Core Product Return

Many of our products can be reconditioned by Clarksons Group are are sold as requiring the core product to be returned within 7 Days.

Please complete this Core Product Return Form